Privacy Policy
Last updated: September 2026.
This policy explains what information Play Marketing (playmarketing.ca) collects, what it’s used for, and what control you have over it. We operate from Canada and follow the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA).
What information we collect
We only collect the information you choose to share directly:
- Diagnostic: the challenge(s) or interest you check, and your email if you choose to be contacted by email instead of WhatsApp.
- Resources: your email, to send you the download link for the guide you requested.
- WhatsApp: if you write to us on WhatsApp, that conversation stays within WhatsApp/Meta, subject to its own privacy policy — we don’t receive your phone number through the site, only what you write to us directly.
We don’t collect payment information and don’t operate an online store — the site doesn’t process transactions.
How we use your information
Your email and the context you share are used exclusively to respond to you — whether that’s the free Diagnostic, sending a downloadable guide, or following up on an inquiry. We don’t sell or share your information with third parties for marketing purposes unrelated to Play Marketing.
Where it’s stored
The information you submit through the site’s forms is stored in our WordPress database, hosted in Canada, and reaches us via a notification to our email. We don’t currently use a third-party email marketing provider (ESP) for your data.
Third-party services we use
- WhatsApp (Meta): for direct conversations — subject to Meta’s privacy policy.
- Calendly: if you book a call, that booking is processed through Calendly — subject to its own privacy policy.
- Google Fonts: the site loads typefaces from Google’s servers, which may share your IP address with Google as part of that request.
- Site usage analytics: we may use tools like Google Analytics to understand, in aggregate, how the site is used — this information doesn’t personally identify you.
Cookies
We use essential cookies for the site to function and, with your consent (via the cookie notice that appears when you enter), analytics cookies. You can change your preference at any time from the cookie icon visible on the site.
Your rights
You can ask us at any time to tell you what information we have about you, to correct it, or to delete it entirely — write to us at jason@playmarketing.ca.
Contact
If you have questions about this policy or how we handle your information, write to us at jason@playmarketing.ca.